What did you mean when you said you were sorry? I'm a bit confused I think you are all for wrecking my guitar But you don't think you do I found a guy who fixed for twelve hundred bucks But you tell me that you’re sorry And it's my tough luck United sees no need to make anything right Oh, Mrs. Irlwig! We don't need to fight If you just come to your senses Accept the consequences Of you letting certain baggage handlers Smash my property We could be best buddies But our friendship has been muddied By a flawed United Airline policy I sense tone in your last couple emails Why is that the case? Is it that I've got questions You've got the answers You don't wanna face You've gonne dark and silent as a submarine Leaving me hanging like Apollo thirteen Adrift in space alone with no ending side Oh, Mrs. Irlwig way! We don't need to fight If you just come to your senses Accept the consequences Of you letting certain baggage handlers Smash my property We could be best buddies But our friendship has been muddied By a flawed United Airline policy If you just come to your senses Accept the consequences Of you letting certain baggage handlers Smash my property We could be best buddies But our friendship has been muddied By a flawed United Airline policy